Israel Tourism Consultants

• LAND TOUR DEPOSIT:
  Your reservation will be confirmed subject to availability at time of request and upon receipt of your non refundable deposit in the amount of US $200.00 per person. The deposit will be applied to the land package only.

• AIRFARE:
  Airfare will be quoted separate from the land tour unless booking on-line and selecting Air + Tours option. Immediate payment for airfare may be required in order to ticket and guarantee airfare. Most airline tickets are NON REFUNDABLE and have penalties for changes once tickets have been issued. Full legal names matching valid passport names are required for airline reservations and birth date.  Airline tickets are issued with the schedule/itinerary valid at time of ticketing. It is recommended that passengers reconfirm their airline flights at least 72 hours prior to departure in the event of schedule changes.  Israel Tourism Consultants is not liable for missed flights due to schedule changes once airline tickets have been issued.
  Airfares and Air-Inclusive Tour Prices cannot be guaranteed until flights are booked and payment has been received and processed.
  Airline baggage fees may apply and are not collected in advance. Please refer to the airline website for baggage policies and fees to be paid directly to the airline.
  Click on the "Baggage Info" link seen on the "Air + Tour" quotes in our booking engine.

• Form of Payment:
  We accept Check, Cashier Check, and major Credit Cards for deposit and final payment. Credit card must be owned by the traveler. Third party credit cards are not acceptable.

• FINAL PAYMENT:  
  Final Payment is due 65 days prior to departure.

• GROUP DEPOSITS:  
  Are subject to specific hotel and airline group contracts. Airfares quoted will be in accordance to airline policies and conditions in regards to payments, cancellation, name changes, ticketing and penalties. Fuel surcharges and airport taxes applicable at time of ticketing must be collected.

• CANCELLATION POLICY:  
  Once deposit or full payment has been received, cancellations will only be accepted in writing. Cancellation terms will be applied based on the date that the written cancellation is received regardless of the cause of cancellation the following terms will apply:
  Cancellation notices received 65 days or more prior to departure: $200.00 cancellation fee per person.
  Between 64 days and 45 days: $400.00 cancellation fee per person.
  Between 44 days and 31 days: $500.00 cancellation fee per person.
  Between 30 days up until departure date and no shows: Cancellation fee of 100% of the tour land cost will apply.
  The $200.00 per person nonrefundable handling free can be credited to another tour if purchased within a year. Passenger must retain copy of invoice in order to claim credit.
  No refund for unused land services such as transfers, sightseeing, meals, hotel accommodations, entrance fees, or any other unused services that are included in the tour program.
• AIR LINES TICKET REFUND: Refunds if applicable for airline ticket cancellations will be processed as stipulated by the airline policy in question.

• HOTEL ACCOMMODATIONS:
  Hotels will be confirmed based on the hotels advertised on a specific itinerary or with hotels of similar value/category. Any special requests such as type of bedding, room location, etc. are on a “request basis” only, and are confirmed only at the discretion of the hotels, unless you have specifically requested and paid for an upgraded room category that guarantees the specific request. Triple rooms consist of standard twin beds plus a sofa, folding bed or cot for third person. Hotel Check-in time is generally 3:00 PM and Checkout time 12:00 noon.

• TOUR TRANSPORTATION:
  NOTE: In Israel
  The following type of vehicles will be provided based on No. of passengers in the group:
  4-6 passengers: in 7 passenger minibus with Driver / Guide (1 Staff)
  7-9 passengers: in 10 passenger minibus with Driver/Guide (1 Staff)
  10-14 passengers in 17 passenger minibus with Driver/Guide (1 Staff)
  15-16 passengers: in 19 passenger minibus with Driver/Guide (2 Staff)
  17-24 passengers: in 32 passenger minibus with Driver/Guide (2 Staff)
  25-50 passengers: in 53 passenger bus with Driver/Guide (2 Staff)

• TOUR ITINERARY:
  We reserve the right to modify and/or change the sequence of the itinerary due to unforeseen circumstances, safety security and comfort of the passenger.
  Our signature tours, "Where it all Began" and "In the Footsteps of Christ Tour II" are guaranteed departure based on a minimum of 12 passengers, if under 12 passengers are booked on a specific date the itinerary may vary as follows:
  4 nights in Jerusalem with full day tour to the Dead Sea, Masada and Qumran. This would be instead of the published itinerary which includes 1 night in the Dead Sea and 3 nights in Jerusalem.

• WEBSITE AND ADVERTISED RATES:
  In the event of human or computer errors in rates displayed on our website, “Israel Tourism Consultants” reserves the right to re-invoice for the final correct price or service. Information, services, and pricing published on our website may include errors and inaccuracies. Israel Tourism Consultants makes changes regularly on pricing and information, and the content on the site is not guaranteed to be complete or correct due to human or computer errors. In no circumstance shall Israel Tourism Consultants be liable for any direct or indirect, punitive, incidental or consequential damages arising out of, or in any way connected with the use and or services of our web site.

• LUGGAGE AND PERSONAL PROPERTY:
  It is the passenger’s responsibility to check the specific airline policy of liability for loss, damage or delay of checked baggage as well as the maximum allowance of weight per bag and number of checked or carry-on bags permitted at no cost and additional charges imposed by the airlines for excess baggage. Luggage and personal property loss or damages must be reported to the airline or ground transportation company at the destination. Israel Tourism Consultants does not accept liability for loss or damage of luggage or personal property.

• TRAVEL INSURANCE:
  Israel Tourism Consultants recommends the purchase of travel insurance offered by Travelex Insurance and or NTA, available for booking on our website or by calling us at: 800-933-4421. Travel insurance is optional and is not included in the tour price. Most cancelation penalties may be avoided by obtaining Travelex Insurance “Worry Free Travel Protection Plan“  in addition to the basic travel insurance coverage.

• REFUNDS:  
  Any claim for refund must be submitted in writing within 30 days of completion of trip. Requests for refunds will not be accepted by phone. Valid refund requests will be processed within 30 days of receipt of claim.

• PASSPORTS AND DOCUMENTS:
  Passport must be valid for at least six months following your entry date to your travel destination. For visa requirements please contact the relevant Consulate for updated requirements. For Israel you can visit the Israel Ministry of Foreign Affairs website for information. Passengers are responsible to ensure that Israel Tourism Consultants has the correct spelled names, address, email, telephone and fax information. Passenger name printed on our confirmation and airline tickets must match full legal names included on valid passports. Israel Tourism Consultants is not responsible if passengers are denied boarding or entry to a country for failure to provide proper travel documents. All travel reservations documents issued electronically by e-mail if you wish to receive by mail a cost of $20.00 per booking will be added.

• RESPONSIBILITY:
  Israel Tourism Consultants, a Vacations For Less, Inc. company, located in Los Angeles, CA and/or its associated companies, agents, and representatives act only as independent contractors for the owners and operators of transportation, accommodations, services, airline and facilities contracted for you and, therefore, are not to be held responsible for any losses, damages, negligence, body or emotional injury you may suffer in connection with your transportation, accommodations or any other arrangements made in conjunction with these tours.
    
• LIMITATION OF LIABILITY:
  By accepting your tour reservation confirmation and making a deposit payment on the reservation you acknowledge that in all events Israel Tourism Consultants, a Vacations For Less, Inc. company shall not be liable for incidental or consequential damages and that the sole extent of liability by Israel Tourism Consultants shall never exceed the amount actually paid by you and received by Israel Tourism Consultants to cover the cost of your tour.

• ARBITRATION/LEGAL:
  Any dispute arising out of or relating to tours and travel shall be submitted to non-binding arbitration under the Federal Arbitration Act. California law pertaining to agreements to arbitrate shall apply and arbitration shall be conducted under the terms of California Code of Civil Procedure. The non-binding arbitration shall take place in the County of Los Angeles, in the City of Los Angeles, State of California each party shall pay for its own cost, arbitration fees and attorney fees.

• By authorizing deposit/payment, you acknowledge you have received, reviewed, understand and agree to the Terms and Conditions of your reservation.

02/21/12