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Terms and Conditions

Israel Tourism Consultants
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  • LAND TOUR DEPOSIT:
    Your reservation will be confirmed subject to availability at time of request and upon receipt of your non refundable deposit in the amount of US $200.00 per person. The deposit will be applied to the land package only.
  • AIRFARE:
    Airfare will be quoted separate from the land tour unless booking on-line and selecting "Air + Tours" option. Immediate payment for airfare may be required in order to ticket and guarantee airfare. Most airline tickets are NONREFUNDABLE and have penalties for changes once tickets have been issued. Full legal names matching valid passport names are required for airline reservations. Airline tickets are issued with the schedule/itinerary valid at time of ticketing. It is recommended that passengers reconfirm their airline flights at least 72 hours prior to departure in the event of schedule changes.  Israel Tourism Consultants is not liable for missed flights due to schedule changes once airline tickets have been issued.
  • Form of Payment:
    We accept Check, Cashier Check, and major Credit Cards for deposit and final payment. Credit card must be owned by the traveler. Third party credit cards are not acceptable.
  • FINAL PAYMENT:  
    Final Payment is due 65 days prior to departure.
  • GROUP DEPOSITS:  
    Are subject to specific hotel and airline group contracts. Airfares quoted will be in accordance to airline policies and conditions in regards to payments, cancellation, name changes, ticketing and penalties. Fuel surcharges and airport taxes applicable at time of ticketing must be collected.
  • CANCELLATION POLICY:  
    Once deposit or full payment has been received, cancellations will only be accepted in writing. Cancellation terms will be applied based on the date that the written cancellation is received based on the following:
    Cancellation notices received 65 days or more prior to departure: $200.00 cancellation fee per person.
    Between 64 days and 45 days: $400.00 cancellation fee per person.
    Between 44 days and 15 days: $500.00 cancellation fee per person.
    Between 14 days up until departure date and no shows: Cancellation fee of 100% of the tour land cost will apply.
    No refund for unused land services such as transfers, sightseeing, meals, hotel accommodations, entrance fees, or any other unused services that are included in the tour program. Refunds if applicable for airline ticket cancellations will be processed as stipulated by the airline policy in question.
  • HOTEL ACCOMMODATIONS:
    Hotels will be confirmed based on the hotels advertised on a specific itinerary or with hotels of similar value/category. Any special requests such as type of bedding, room location, etc. are on a “request basis” only and are confirmed only at the discretion of the hotels, unless you have specifically requested and paid for an upgraded room category that guarantees the specific request. Triple rooms consist of standard twin beds plus a sofa, folding bed or cot for third person. Hotel Check-in time is generally 3:00 PM and Check-out time 12:00 noon.
  • TOUR ITINERARY:
    We reserve the right to modify and/or change the sequence of the itinerary due to unforeseen circumstances, safety security and comfort of the passenger.
  • ADVERTISED RATES:
    In the event of human or computer errors in rates displayed on our website, “Israel Tourism Consultants” reserves the right to re-invoice for the final correct price or service.
  • LUGGAGE AND PERSONAL PROPERTY:
    It is the passenger’s responsibility to check the specific airline policy of liability for loss, damage or delay of checked baggage as well as the maximum allowance of weight per bag and number of checked or carry-on bags permitted at no cost and additional charges imposed by the airlines for excess baggage. Luggage and personal property loss or damages must be reported to the airline or ground transportation company at the destination. Israel Tourism Consultants does not accept liability for loss or damage of luggage or personal property.
  • TRAVEL INSURANCE:
    Israel Tourism Consultants recommends the purchase of travel insurance offered by Travelex Insurance and or NTA, available for booking on our website or by calling us at: 800-933-4421. Travel insurance is optional and is not included in the tour price. Most cancellation penalties may be avoided by obtaining Travelex Insurance “Worry Free Travel Protection Plan“ in addition to the basic travel insurance coverage.
  • REFUNDS:  
    Any claim for refund must be submitted in writing within 30 days of completion of trip. Requests for refunds will not be accepted by phone. Valid refund requests will be processed within 30 days of receipt of claim.
  • PASSPORTS AND DOCUMENTS:
    Passport must be valid for at least six months following your entry date to your travel destination. For visa requirements please contact the relevant Consulate for updated requirements. Passengers are responsible to ensure that Israel Tourism Consultants has the correct spelled names, address, email, telephone and fax information. Passenger name printed on our confirmation and airline tickets must match full legal names included on valid passports. Israel Tourism Consultants is not responsible if passengers are denied boarding or entry to a country for failure to provide proper travel documents.

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  • VOLUNTARY CANCELLATIONS:
    Due to political instability, act of terrorism, Government intervention or US State Department warnings will be subject to cancellation fees provided the tour is able to continue. If a tour/service is cancelled by the service provider every effort will be made to obtain refunds.
  • RESPONSIBILITY:
    Israel Tourism Consultants, a Vacations For Less, Inc. company, located in Los Angeles, CA and/or its associated companies, agents, and representatives act only as independent contractors for the owners and operators of transportation, accommodations, services, airline and facilities contracted for you and, therefore, are not to be held responsible for any losses, damages, negligence, body or emotional injury you may suffer in connection with your transportation, accommodations or any other arrangements made in conjunction with these tours.
      
  • LIMITATION OF LIABILITY:
    By accepting your tour reservation confirmation and making a deposit/payment on the reservation you acknowledge that in all events Israel Tourism Consultants, a Vacations For Less, Inc. company shall not be liable for incidental or consequential damages and that the sole extent of liability by Israel Tourism Consultants shall never exceed the amount actually paid by you and received by Israel Tourism Consultants  to cover the cost of your tour.
  • ARBITRATION/LEGAL:
    Any dispute arising out of or relating to tours and travel shall be submitted to non-binding arbitration under the Federal Arbitration Act. California law pertaining to agreements to arbitrate shall apply and arbitration shall be conducted under the terms of California Code of Civil Procedure. The non-binding arbitration shall take place in the County of Los Angeles, in the City of Los Angeles, State of California each party shall pay for its own cost, arbitration fees and attorney fees.

    04/16/10


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Last Updated ( Friday, 21 May 2010 09:06 )  

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We're glad to help call 1-800-933-4421 US/CAN. International 1-323-655-6121. You can also Book on-line. Providing Experiences of a Lifetime to Israel and the Holy Land at Great Prices.